Privacy Policy

Last updated: January 10, 2026

1. Introduction

Welcome to Credely ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Create an account (email address, name)
  • Add entries to track your achievements
  • Configure your settings and preferences
  • Contact us for support or submit feature requests
  • Set up reminder preferences

2.2 Automatically Collected Information

When you access our service, we may automatically collect:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our service
  • Create and manage your account
  • Store and organize your achievement entries
  • Send you reminders based on your preferences
  • Generate performance review materials
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues
  • Send important service announcements

4. Data Storage and Security

We take data security seriously:

  • Your data is stored securely using industry-standard encryption
  • We use Supabase for data storage, which provides enterprise-grade security
  • All data transmission is encrypted using SSL/TLS
  • We implement access controls to limit who can access your data
  • Regular security audits and updates are performed

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our service (e.g., email delivery, hosting)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Your Consent: When you explicitly consent to sharing your information

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Export: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from reminder emails at any time
  • Object: Object to certain processing of your personal information

To exercise these rights, please contact us at support@getcredely.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze how you use our service
  • Improve performance and user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

13. Additional Rights for EU/UK Users

If you are located in the European Union or United Kingdom, you have additional rights under GDPR:

  • The right to be informed about data collection and use
  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

14. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of personal information (we do not sell your information).